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FAQs

Journal care

Keep your journal somewhere that you will see it and use it. Keep it away from small children and pets to avoid any damage and enjoy!

Jewellery care

When you love your jewellery, caring for it is all part of the process. Caring for your jewellery is a mindful act in itself so it has double the benefit so make sure to not only wear your jewellery but to care for your jewellery too.

Always keep your jewellery within the cotton pouch provided or within a jewellery box when not being worn to keep your jewellery protected at all times.


As much as you may love wearing your jewellery all the time, avoid wearing your jewellery in water, saunas, steam rooms, showers (the sea and swimming pools especially can be damaging) etc and be careful not to get any moisturisers, perfume or essential oils on your jewellery as this can be damaging. (This excludes the lava beads with essential oils as this material is made to absorb the essential oils for double the benefit).


Materials matter and the care of them does too.

We use Sterling silver (925) and 14K Gold fill for our chains which based on the material properties can tarnish over time if not cared for. To keep your jewellery brand new use a jewellery / silver polish and just follow the instructions on the tin.


Crystals are semi precious stones which come in all sorts of shapes and have all sorts of properties of hardness so be mindful not to scratch your crystal and be gentle when cleaning.


For your crystal beads just research the main bead and follow the instructions. Usually some warm water and gentle rub with a soft cloth.

Queries, repairs or resizing

For any queries generally, in regards to repairs or resizing please contact contact us and we will be happy to help. For any additional postage and time to address your request will be at an additional cost that we can agree upon prior to you posting back.

Shipping and Returns

Please see our shipping & returns policy for more information.

Payment methods

Payments are powered by PayPal, meaning you can pay with your PayPal account or use Mastercard, Visa, Diner's Club or American Express credit or debit cards.

Who we are

Core Truth sits within Price Innovations Limited. Price Innovations Limited is a private limited company and is the legal trading business that Core Truth sits within. Price Innovations offers consultancy services as well as Core Truth as a separate business offer.

Registered business address: 59-61 Charlotte Street St Pauls Square, Birmingham, West Midlands, England, B3 1PX

Company number: 11759224

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